Effective Date: March 2025
At Shoepads and Insoles Kenya, we prioritize customer satisfaction. Please read our Refund and Return Policy carefully before making a purchase.
Exchanges
- We accept product exchanges within 5 days of purchase.
- Items must be unused, undamaged, and in their original packaging.
- To initiate an exchange, contact us at +254 701 852505 or shoeclinickenya@gmail.com.
- Customers are responsible for any return shipping costs.
No Refunds Policy
- We do not offer refunds for any products sold.
- Exchanges are available for defective or incorrect items only.
- Upon receiving the item, we will inspect it to ensure it meets the exchange criteria.
Contact Us
For further questions or concerns regarding our policies, please reach out to us:
Thank you for shopping with Shoepads and Insoles Kenya!
